As a business, it is crucial to have a loyal customer base. People that will continue coming back to you time and time again. You need to focus on extending the lifetime value of each customer. In order to do this you need to create a following. Turn customers into advocates, people that will go home and tell all of their friends and family how awesome you are. This is how rapid growth happens. So, how do you start a following? Watch this workshop to find out!
With Zack Miller of Hatch.