The Dummies Method to Repeat Customers through Standout Customer Service

John Woodcock (john@userx.co) from USERX has been creating excellent customer experiences since 1998. He explains how to extend your customer service beyond simply providing a “contact us” button. Using the 3 pillars of Customer Experience, you can allow your business to stand out. These pillars are: Make yourself available Know your customer service strategy Always…

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